Complete guide to creating and setting up your first knowledge base
Navigate to Knowledge Base
Create New Knowledge Base
Name Your Knowledge Base
Start Adding Content
How many knowledge bases can I create?
What types of files can I add?
Can I share knowledge bases with my team?
How do I organize my content effectively?
Can I move files between knowledge bases?
What if I need to delete a knowledge base?
Issue | Solution | Prevention |
---|---|---|
Can’t Create Knowledge Base | Check permissions and try refreshing the page | Ensure you have proper access rights |
Files Not Uploading | Verify file size and format compatibility | Use supported file types and reasonable sizes |
Slow Processing | Allow time for initial indexing of large files | Break large uploads into smaller batches |