Complete guide to configuring your widget’s design, AI behavior, and data sources
Widget configuration is where you customize your widget’s appearance, behavior, and capabilities. This comprehensive guide covers all configuration options including design customization, AI system prompts, data source connections, and deployment settings.
Customize colors, branding, and visual appearance to match your brand
Set system prompts and configure AI behavior for your specific use case
Connect knowledge bases and storage connectors for contextual responses
Configure domain restrictions and access controls for your widget
Access Configuration
After creating your widget, you’ll be automatically taken to the configuration section
Design Settings
Customize colors, branding, and visual elements to match your brand identity
AI Configuration
Set system prompts and configure how the AI should behave and respond
Connect Data Sources
Link your knowledge bases and storage connectors for enhanced responses
Plan Your Purpose: Define exactly what your widget will help users with and accordingly set the custom prompt
Start with Defaults: Begin with default settings and customize gradually based on needs
Can I change the configuration after deploying?
Yes! You can modify any configuration settings at any time. Changes will be reflected immediately after saving.
What's the difference between default and custom system prompts?
Default prompts are optimized for general use cases, while custom prompts allow you to define specific behavior, tone, and instructions for your unique needs.
How many data sources can I connect?
You can connect multiple data sources including knowledge bases and storage connectors. There’s no strict limit, but consider performance and relevance.
Can I use different configurations for different widgets?
Absolutely! Each widget can have its own unique configuration, allowing you to create specialized widgets for different purposes or websites.
How do I know if my data sources are properly connected?
The configuration interface shows the connection status of all data sources. You can also test the widget to verify it’s accessing the correct information.
Can I preview my widget before deploying?
Yes! You can preview your widget with all current configurations to see exactly how it will appear and function before making it live.
Issue | Solution | Prevention |
---|---|---|
Colors Not Updating | Save changes and refresh the preview | Ensure you’re in the correct configuration section |
Data Sources Not Connecting | Check permissions and try re-authenticating | Verify data source availability before connecting |
Custom Prompt Not Working | Review prompt syntax and test with simple queries | Start with basic prompts and add complexity gradually |
Configuration Not Saving | Check internet connection and try again | Complete all required fields before saving |
Complete guide to configuring your widget’s design, AI behavior, and data sources
Widget configuration is where you customize your widget’s appearance, behavior, and capabilities. This comprehensive guide covers all configuration options including design customization, AI system prompts, data source connections, and deployment settings.
Customize colors, branding, and visual appearance to match your brand
Set system prompts and configure AI behavior for your specific use case
Connect knowledge bases and storage connectors for contextual responses
Configure domain restrictions and access controls for your widget
Access Configuration
After creating your widget, you’ll be automatically taken to the configuration section
Design Settings
Customize colors, branding, and visual elements to match your brand identity
AI Configuration
Set system prompts and configure how the AI should behave and respond
Connect Data Sources
Link your knowledge bases and storage connectors for enhanced responses
Plan Your Purpose: Define exactly what your widget will help users with and accordingly set the custom prompt
Start with Defaults: Begin with default settings and customize gradually based on needs
Can I change the configuration after deploying?
Yes! You can modify any configuration settings at any time. Changes will be reflected immediately after saving.
What's the difference between default and custom system prompts?
Default prompts are optimized for general use cases, while custom prompts allow you to define specific behavior, tone, and instructions for your unique needs.
How many data sources can I connect?
You can connect multiple data sources including knowledge bases and storage connectors. There’s no strict limit, but consider performance and relevance.
Can I use different configurations for different widgets?
Absolutely! Each widget can have its own unique configuration, allowing you to create specialized widgets for different purposes or websites.
How do I know if my data sources are properly connected?
The configuration interface shows the connection status of all data sources. You can also test the widget to verify it’s accessing the correct information.
Can I preview my widget before deploying?
Yes! You can preview your widget with all current configurations to see exactly how it will appear and function before making it live.
Issue | Solution | Prevention |
---|---|---|
Colors Not Updating | Save changes and refresh the preview | Ensure you’re in the correct configuration section |
Data Sources Not Connecting | Check permissions and try re-authenticating | Verify data source availability before connecting |
Custom Prompt Not Working | Review prompt syntax and test with simple queries | Start with basic prompts and add complexity gradually |
Configuration Not Saving | Check internet connection and try again | Complete all required fields before saving |