Overview

Widgets are embeddable chat interfaces that you can integrate into your website or application. They provide your users with direct access to your AI assistant, powered by your knowledge base and connected data sources. This guide will walk you through creating your first widget from start to finish.

Key Benefits

Website Integration

Embed AI chat functionality directly into your website or application

Custom Branding

Customize colors, messaging, and appearance to match your brand

Knowledge Access

Connect your knowledge base and data sources for contextual responses

User Engagement

Provide instant support and assistance to your website visitors

Getting Started

1

Navigate to Widgets

Go to the main page and click on “Widgets” in the left sidebar to access the widget management interface

2

Create New Widget

Click the “Create Widget” button to start building your first widget

3

Basic Information

Provide a name and description for your widget to identify its purpose

4

Configure Settings

Customize the design, connect data sources, and configure AI behavior

Video Tutorial

Clear Purpose: Define exactly what your widget will help users with before creating it

Common Use Cases

Customer Support

Provide instant help and answer common customer questions

Product Information

Share product details, specifications, and usage guides

Lead Generation

Engage visitors and collect contact information

FAQ Assistant

Answer frequently asked questions automatically

FAQ

Troubleshooting

IssueSolutionPrevention
Can’t Find WidgetsCheck if you’re on the main dashboard and look for the sidebarEnsure you’re logged into the correct account
Create Button Not WorkingRefresh the page and try againCheck your internet connection
Widget Not SavingVerify all required fields are filled and try againComplete all required information before saving
Configuration IssuesStart with basic settings and gradually add complexityPlan your widget configuration before creating

Next Steps